Live Chat Services

Want to monitor visitors to your website
realtime? Wish you could see the activity on your website, chat with
visitors, make special offers, allow visitors to interact with your
sales agents, much like they would in any offline shop? Our Live Chat
Services (powered by Engage) allows you to do this and much more.
Track visitors on your website - Engage provides an agent software
which you can install on your machine. This software allows you to see
every visitor to your website and what they are doing on your website.
Visitors on your site can chat with you - Any visitor on your
website can click on a chat link on your website and ask you questions
live. You can chat with multiple visitors, help them with their queries,
guide them to specific pages, give them a presentation and so on. It is
as close to a face-to-face interaction as you can possibly get.
You can invite Visitors to chat with you - Simply click on the
"Invite" button in your agent console and a chat window will popup on
the screen of the visitor you selected.
Engage is the best sales tool you will ever
invest in. Buy Engage now for your website, and provide a live,
interactive shopping experience to your Customers.
|
|
|
|
|
3 Agents
|
5 Agents
|
7 Agents
|
10 Agents
|
|
USD USD 19.95 / month |
USD USD 49.95 / month |
USD USD 89.95 / month |
USD USD 389.95 / month |
|
3 Agents |
5 Agents |
7 Agents |
10 Agents |
|
Live Tracking |
2 Departments |
5 Departments |
Unlimited Departments |
|
Unlimited Live Chats |
Unlimited Live Tracking |
Unlimited Live Tracking |
Unlimited Live Tracking |
|
|
Unlimited Live Chats
Private Labeling |
Unlimited Live Chats |
Unlimited Live Chats |
|
|
|
Private Labeling |
Private Labeling |
|
|
|
Secure Chat Encryption |
Secure Chat Encryption |
|
|
|
|
Enterprise Reporting |
|
|
|
|
|
|
View Details |
View Details |
View Details |
View Details |
|
Compare Plans |
Compare Plans |
Compare Plans |
Compare Plans |
Live Chat Services Include
Chat Features
-
Multiple
Simultaneous Agents
-
Multiple
Departments
-
Intelligent
Chat Distribution
-
Agent to
Agent transfer
-
Operator to
Operator chat
-
Intuitive
Windows-based agent interface
-
Ability to
accept / reject incoming chat requests
-
Unlimited
Simultaneous chats
-
Secure SSL
based Chat
-
Canned
Response Manager
-
Push Images,
Links, Pages, Proactive Messages
-
Ability to
chat in multiple languages
-
Emotions
-
Leave a
message when offline
Chat Initiation
-
Visitor
initiated Chat from Website / Email
-
Invite
Visitor to Chat
-
Force Chat
Activity Monitor
-
Real-Time
Site Activity Monitor
-
Monitor
1000's of visitors simultaneously
-
Visitor
History
-
Visitor
Browser Type, Country, Browsing history
-
Visitor Time
spent per page
Branding & Customization
Features
-
Visitor's
chat window fully customizable
-
Chat
Button/Icons fully customizable
-
Fonts,
Colours and Font Style
|